Corporate Sales Technical Support Find us at Platinum Plaza
PRIME TECH SOLUTIONS
Professional Repair Services

From chip-level motherboard restoration to genuine Windows installations, we provide Nairobi's most reliable laptop repair solutions. Visit our service center at Platinum Plaza for a free diagnostic.

Motherboard Repair

  • Component-level troubleshooting
  • Power IC & Charging port replacement
  • Liquid damage (water spill) recovery
  • Short circuit diagnostic & repair

Display & Screen

  • LED/LCD Screen replacements
  • Flickering or dim display fixes
  • Hinge & Back cover reconstruction
  • Display cable (EDP) replacement

OS & Software

  • Genuine Windows 10/11 Installation
  • Microsoft Office & Drivers setup
  • Virus & Malware deep cleaning
  • System boot error & BSOD fixes

General Maintenance

  • SSD Upgrades (Speed Optimization)
  • RAM expansion (DDR3/DDR4/DDR5)
  • Internal cleaning & Thermal repasting
  • Battery & Keyboard replacements
Service Standards & Warranty

Repair Timelines

Software & Upgrades: 1 - 3 Hours
Screen Replacements: 30 - 60 Minutes
Motherboard Repairs: 24 - 48 Hours

Service Warranty

We offer a 90-day warranty on all hardware repairs and a 6-month warranty on all genuine replacement parts installed at our center.

Data Confidentiality

Your privacy is our priority. We follow strict data protection protocols to ensure your files remain private and untouched during the repair process.

Frequently Asked Questions

Do you charge for diagnostics?

No. We provide 100% free diagnostics. You only pay if you agree to the repair quote and the work is completed.

Can you repair water-damaged laptops?

Yes, we have a high success rate with liquid damage. We recommend bringing the device to Platinum Plaza immediately and avoiding turning it on.

Do you use genuine parts?

Absolutely. We source original parts for HP, Dell, and Lenovo to ensure longevity and compatibility with your device.

Visit the Service Center Today

We are located at Platinum Plaza, Nairobi. Most software and part replacements are done while you wait.

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